Legal Polices

PRivacy, Cookies, Disclaimers, T&Cs

  • Effective Date: February 28, 2025

    Last Updated: March 12, 2026


    1. Introduction

    Welcome to Dr. Tammy Pao ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://drtammypao.com (the "Site"), use our services, and interact with linked services such as OnceHub and Brevo. By using the Site, you agree to the terms of this Privacy Policy.

    2. Information We Collect

     We may collect the following types of personal information when you interact with our Site:

    • Personal Information Provided by You: When you sign up for our email marketing list through Brevo or schedule appointments through OnceHub, we may collect your full name and email address. If payment is required for scheduling, payment processing is handled by third-party payment processors such as PayPal and Stripe. We do not directly store or process payment card information. Payment providers may collect billing details such as the address associated with the payment method.

    • Automatically Collected Information: We may collect certain information automatically when you visit our Site, such as your IP address, browser type, device information, and browsing behavior.

    3. How We Use Your Information

    We use the information we collect for the following purposes:

    • To communicate with you, including sending email marketing content if you have opted in via Brevo.

    • To send marketing and promotional communications, including email and SMS text messages sent through platforms such as Brevo or OnceHub when applicable, if you have provided consent.

    • To schedule and manage appointments through OnceHub, including webinars, pathway packages, and one-on-one guidance/counseling sessions.

    • To analyze website traffic and improve our Site based on user behavior and feedback.

    • To comply with legal obligations and enforce our terms of service.

    4. Data Retention Policy

    We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

    • Marketing & Communications Data: Retained until you opt out.

    • Transaction & Payment Data: Retained for up to 7 years for tax and compliance purposes.

    • Appointment Scheduling Data: Retained for up to 1 year after your last appointment.

    • Analytics Data: Retained as per Squarespace's analytics retention policies.

    • If you request deletion of your personal data, we will process your request unless legal obligations require us to retain it.

    5. Target Age & Children's Privacy

    This website and our services are intended for individuals 18 years of age or older. We do not knowingly collect or solicit personal information from children under 13 years of age. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 has provided us with personal information, please contact us at drtammy@drtammypao.com.

    If you are under 18, you may use our services only with parental or guardian consent where applicable.

    6. Your Rights Under GDPR & CCPA

    If you are a resident of California (CCPA) or the European Union (GDPR), you have the following rights regarding your personal data:

    CCPA Rights (California Residents)

    • Right to Know: Request information about what personal data we collect and how it is used.

    • Right to Access: Obtain a copy of your personal data.

    • Right to Request Deletion: Request the deletion of your personal data, subject to legal limitations.

    • Right to Opt-Out: You may opt out of the sale or sharing of personal data (note: we do not sell your data).

    GDPR Rights (European Union Residents)

    • Right to Access & Correction: Request access to and correction of your personal data.

    • Right to Erasure: Request deletion of your personal data.

    • Right to Restrict Processing: Request that we limit how we process your personal data.

    • Right to Data Portability: Request a structured copy of your personal data for transfer.

    • Right to Withdraw Consent: If you previously consented to data collection, you can withdraw consent at any time.

    To exercise these rights, contact us at drtammy@drtammypao.com.

    7. Data Security

    We implement security measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure. Please take precautions when sharing personal data online.

    8. Marketing and Promotional Communications

    We may send marketing and promotional communications, including emails and SMS text messages, if you have provided consent. You can unsubscribe from these communications by:

    • Clicking the unsubscribe link at the bottom of our marketing emails.

    • Replying STOP or UNSUBSCRIBE to SMS text messages.

    If you are located in the United States, we do not share your phone number or other mobile information with third parties or affiliates for marketing or promotional purposes. Non-compliance with this regulation may result in penalties imposed by The Campaign Registry (TCR).

    9. Appointment Scheduling

    For now, we use OnceHub for appointment scheduling. In the future, we may also use Squarespace Scheduling (Acuity). When you schedule an appointment, we may collect:

    • Full name

    • Email address

    • If payment is required, billing details associated with the payment method may be collected by the payment processor.

    This information is necessary to confirm and manage your appointment for services such as webinars, pathway packages, and one-on-one guidance/counseling sessions.

    10. Website Analytics & Tracking

    For now, we use Squarespace's built-in analytics to track website activity. This data includes:

    • Information about your browser, network, and device

    • Web pages you visited prior to coming to this website

    • Your IP address

    • Details about your use of this website, including clicks, internal links, pages visited, scrolling, searches, and timestamps

    We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

    Our website is hosted by Squarespace, which may process technical information such as browser data, device information, and IP addresses to provide website hosting, analytics, and security services. You can review Squarespace's Privacy Policy at https://www.squarespace.com/privacy.

    11. Cookies and Tracking Technologies

    This website uses cookies and similar technologies. These cookies may collect:

    • Information about your browser, network, and device

    • Web pages you visited prior to coming to this website

    • Your IP address

    These necessary cookies allow Squarespace to securely serve this website to you. Analytics and performance cookies are used only when you acknowledge our cookie banner.

    Our website may also include embedded content or integrations from third-party services such as YouTube, Brevo, OnceHub, and Google reCAPTCHA. These services may place cookies or collect technical data when users interact with embedded features or form

    12. Email Marketing & Forms

    When you submit information through our web forms, we may store your submissions in multiple locations, including:

    • Brevo for email marketing and subscriber communications purposes.

    • Google Sheets for record-keeping and data management.

    • OnceHub for appointment scheduling and related communications.

    By submitting your information through our subscription forms, you consent to receive email communications from Dr. Tammy Pao, including newsletters, updates, and marketing content. You may unsubscribe from these communications at any time by using the unsubscribe link included in our emails.

    Our website forms may be protected by Google reCAPTCHA to prevent spam and automated submissions. The use of reCAPTCHA is subject to the Google Privacy Policy (https://policies.google.com/privacy) and Google Terms of Service (https://policies.google.com/terms). reCAPTCHA may analyze user behavior to determine whether a submission is made by a human or automated system.

    13. Sharing Your Information

    We do not sell or rent your personal information. However, we may share your information in the following situations:

    • Service Providers: We may share your information with trusted third-party service providers, such as OnceHub, Brevo, Google Sheets, and Squarespace, to facilitate scheduling, email marketing, website hosting, and analytics

    • Legal Compliance: We may disclose your information if required by law or to protect our rights and safety.

    Third-Party Platforms for Booking and Transactions

    Some services offered on this website redirect users to external platforms such as OnceHub to complete appointment scheduling or service bookings. When you access these services, you may leave our website and interact directly with the third-party platform. Any personal information submitted through these platforms is subject to the privacy policies and terms of those providers. We encourage you to review their policies before submitting personal information.

    14. E-commerce and Payment Processing

    Services and events will be booked and processed through OnceHub. In the future, we may use Squarespace for digital downloads and will use Squarespace Payments. Payment processing is handled by third-party payment providers including PayPal and Stripe. These providers process payment information securely and have their own privacy policies governing the handling of payment data.

    PayPal Privacy Policy

    https://www.paypal.com/us/legalhub/privacy-full

    Stripe Privacy Policy

    https://stripe.com/privacy

    15. Memberships & Customer Accounts

    Memberships and customer accounts will be managed through OnceHub. In the future, we may use Squarespace for memberships. These accounts will require personal information such as your name, email, and other details necessary for managing memberships and subscriptions.

    16. Blog Features, Social Sharing & Embedded Content

    Our website may include blog features that allow visitors to engage with content, such as interacting with posts or leaving comments if commenting features are enabled. If commenting features are enabled, we may collect information you voluntarily provide when submitting a comment, which may include:

    • Your name (which may be displayed publicly with your comment)

    • Your email address (which may be used to notify you of replies if enabled)

    • Your website URL (optional)

    Our website may also include social sharing features that allow visitors to share content on external social media platforms.

    Our site may include social media share buttons for platforms such as Instagram, Facebook, YouTube, and LinkedIn (@drtammypao). If you click a share button, these third parties may collect certain information, including:

    • Information about your browser, network, and device

    • Details about the web page or content you shared

    • Your IP address

    Our website may include embedded YouTube videos. When you view embedded videos, YouTube may collect technical information such as your IP address, device information, and viewing activity. You can review YouTube's Privacy Policy at https://policies.google.com/privacy and YouTube Terms at https://www.youtube.com/t/terms.

    17. Your Rights Under California Law

    If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

    • The right to know what personal information we collect and how it is used.

    • The right to request access to your personal data.

    • The right to request deletion of your personal information, subject to certain exceptions.

    • The right to opt-out of the sale of personal information (note: we do not sell your personal information).

    To exercise your rights, please contact us at drtammy@drtammypao.com.

    18. Do Not Track Signals

    Some web browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want to have your online activity tracked. Our website currently does not respond to browser Do Not Track signals.

    19. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

    20. Contact Us

    For any privacy-related questions or concerns or to exercise your data rights, contact us at:

    Dr. Tammy Pao

    Email: drtammy@drtammypao.com

    Address: 565 Pier Avenue Suite 202, Hermosa Beach, CA 90254-9998

    By using our Site, you acknowledge that you have read and understood this Privacy Policy.

  • Last Updated: March 12, 2026

    Welcome to Dr. Tammy Pao ("we," "us," or "our"). This Cookie Policy explains how we use cookies and similar tracking technologies on our website,https://drtammypao.com/ (the "Site").

    By using our Site, you agree to the use of cookies as described in this policy. You may manage your cookie preferences through your browser settings or our cookie banner.

    1. What Are Cookies?

    Cookies are small text files that websites place on your device to enhance user experience, track performance, and enable certain functionalities. Cookies may collect information such as browser type, device identifiers, IP address, and information about how visitors interact with a website.

    Some cookies are necessary for the website to function properly, while others help us analyze traffic, improve website performance, and support certain integrated features.

    Cookies may be first-party cookies (set by our website) or third-party cookies (set by services integrated into our website).

    2. Types of Cookies We Use

    Our website primarily uses cookies set by Squarespace, our website platform provider. However, certain embedded services and integrations on our site may also place cookies when users interact with those features.

    These include:

    • Essential Cookies: These cookies are necessary for the basic functionality of our website, such as enabling page navigation and access to secure areas.

    • Analytics Cookies: Squarespace uses analytics cookies to help us understand how visitors interact with the website, including tracking page views and performance metrics.

    We do not use third-party advertising, remarketing, or behavioral tracking cookies on our Site.

    Some embedded services or integrations described later in this policy (such as video players, form services, or booking tools) may set their own cookies in accordance with their respective privacy policies

    For a full list of cookies used by Squarespace, please refer to their documentation:Squarespace Cookie Information.

    3. Cookie Expiration & Storage Duration

    Cookies used on our Site have different expiration periods:

    • Session Cookies: These expire when you close your browser.

    • Persistent Cookies: These remain on your device for a set period or until manually deleted. Squarespace's persistent cookies may last from a few days to several months, depending on the purpose.

    • You can manually delete cookies at any time through your browser settings.

    4. Third-Party Cookies & Embedded Content

    While we do not use third-party advertising cookies, certain third-party services integrated into our Site (e.g., Squarespace Analytics, OnceHub, and Brevo) may place cookies on your device for analytics and functionality purposes. These third-party services have their own privacy policies governing their use of cookies.

    To learn more about third-party cookie usage, you may review the privacy policies of:

    When users click booking or registration links that redirect to external platforms such as OnceHub, those platforms may place cookies or tracking technologies according to their own policies.

    Third-Party Cookies

    Certain features on our website rely on third-party services that may set cookies when users interact with embedded content or forms. These services may include:

    • YouTube (for embedded video content)

    • Google reCAPTCHA (for spam protection on forms)

    • Brevo (for email marketing forms)

    • OnceHub (for appointment booking pages)

    Embedded YouTube videos may set cookies such as VISITOR_INFO1_LIVE, YSC, and PREF to support video playback and user preferences.

    Email subscription forms provided by Brevo may use cookies or tracking technologies to manage subscriptions, prevent spam submissions, and measure email campaign performance.

    5. Managing Your Cookie Preferences

    You have the right to manage or disable cookies. You can do so by:

    • Adjusting your browser settings to refuse or delete cookies.

    • Using our cookie consent banner (if enabled) to accept or decline non-essential cookies.

    Please note that disabling essential cookies may impact the functionality of our website.

    6. California Consumer Privacy Rights

    If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to:

    • Know what personal data we collect.

    • Request deletion of your personal data.

    • Opt out of the sale or sharing of personal information (if applicable).

    Although we do not sell personal data, you may still opt out of non-essential cookies using our cookie banner (if available).

    To learn more about how we handle personal data, please review our Privacy Policy.

    7. Contact Information

    If you have any questions about this Cookie Policy or your privacy rights, please contact us at:

    Dr. Tammy Pao
    Address: 565 Pier Avenue, Suite 202
    Hermosa Beach, CA 90254-9998
    Email: drtammy@drtammypao.com

    8. Updates to This Cookie Policy

    We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

    By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy.

  • Last Updated: March 12, 2026

    Website Disclaimer

    The information provided by Dr. Tammy Pao ("we," "us," or "our") on https://drtammypao.com (the "Site") is for general informational and educational purposes only. While we strive to ensure the accuracy and timeliness of the information provided, we make no warranties or guarantees, express or implied, regarding the completeness, reliability, or suitability of any content on this Site.

    Your use of this Site and reliance on any information provided is entirely at your own risk. Under no circumstances shall Dr. Tammy Pao be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of the Site or any reliance on its content.

    External Links Disclaimer

    The Site may contain links to third-party websites, advertisements, or resources for informational purposes. These external links are not monitored, reviewed, or endorsed by Dr. Tammy Pao, and we do not guarantee the accuracy, reliability, or security of third-party content.

    Any interactions, transactions, or engagements with third-party websites linked through this Site are strictly between you and the third party. We assume no responsibility for any losses, damages, or disputes that may arise from such interactions.

    Professional Disclaimer

    The content on this Site includes professional insights, educational material, and career guidance provided by Dr. Tammy Pao, a qualified career advisor and educational professional. However, this information is for general informational purposes only and should not be considered personalized professional advice.

    While Dr. Tammy Pao holds advanced degrees and professional credentials, success and career outcomes depend on numerous factors, including personal effort, circumstances, and external conditions. We do not guarantee any specific results from using the information provided on this Site.

    Users are encouraged to consult directly with a certified counselor, career advisor, or other professionals before making significant academic or career decisions. Your reliance on any information found on this Site is solely at your own discretion and risk.

    Health & Wellness Disclaimer

    Our coaching, career guidance, and educational content may touch on topics related to mindset, well-being, and self-improvement. However, we do not provide medical, psychological, or health-related advice. The information on this Site is not a substitute for professional medical advice, diagnosis, or treatment.

    Always seek the advice of a licensed medical or mental health professional for any concerns regarding physical or mental health. Reliance on any information provided on this Site is at your own risk.

    Career & Financial Decision Waiver

    While we offer career guidance and professional insights, all decisions regarding career choices, job transitions, business strategies, or financial matters are the sole responsibility of the user.

    We do not guarantee job placement, financial success, or any specific career outcome as results depend on external factors beyond our control (e.g., job market conditions, employer preferences, industry changes). Users should conduct their own due diligence and seek independent professional advice where necessary.

    Testimonials Disclaimer

    The Site may contain testimonials from clients, students, or users of our services and products. These testimonials represent individual experiences and opinions and may not be representative of typical results.

    We do not claim, and you should not assume, that all users will have the same experiences or outcomes. Your personal results will vary based on effort, background, market conditions, and other external factors.

    Testimonials appear verbatim as provided by users, with only minor corrections for grammar or clarity where necessary. They are not paid for or incentivized. The opinions expressed in testimonials belong solely to the individual and do not reflect the views of Dr. Tammy Pao.

    Digital Products Disclaimer

    From time to time, we may offer digital products such as guides, templates, recorded webinars, or educational materials. These materials are provided for informational and educational purposes only. We do not guarantee specific results from the use of these materials.

    Coaching Disclaimer

    Coaching, guidance, and educational services provided through this website are not therapy and do not establish a therapist-client relationship. These services are intended for educational and career guidance purposes only.

  • Effective Date: February 28, 2025

    Last Updated: March 12, 2026

    1. Introduction

    Welcome to Dr. Tammy Pao ("we," "our," "us"). By accessing or using our website (https://drtammypao.com/) and services, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please refrain from using our Site.

    2. Business Information & Legal Status

    Dr. Tammy Pao operates as a Sole Proprietorship based in California. All services provided through this website are owned and managed by Dr. Tammy Pao.

    3. Services Provided

    We offer career guidance, educational webinars, one-on-one counseling sessions, pathway packages, and may provide digital downloads in the future. Additional services may be added at our discretion.

    Third-Party Booking Platforms

    Some services available through this website are scheduled or delivered using third-party platforms such as OnceHub. When you click a booking or registration link, you may be redirected to the external platform to complete scheduling, registration, or payment. These platforms operate independently and maintain their own terms of service, privacy policies, and payment systems. Your interactions with these platforms are governed by their respective policies.

    4. Eligibility

    • Users must be at least 18 years old to purchase services.

    • If you are under 18, parental or guardian consent is required.

    5. Payment, Refund & Cancellation Policy

    Payments

    • Payments for services must be made in full at the time of booking unless otherwise specified.

    • Payments are processed through third-party payment processors including PayPal and Stripe. We do not store or process payment card information directly.

    Refunds

    • Coaching and counseling services are non-refundable once delivered.

    • Webinars and pathway packages are non-refundable.

    • Missed or late appointments are non-refundable and cannot be rescheduled.

    Cancellations & Rescheduling

    • You may cancel and reschedule your session at no extra cost if done at least 48 hours in advance.

    • Missed or late appointments are non-refundable and cannot be rescheduled. A new appointment must be booked at full rate.

    • All payments are processed securely via OnceHub or other third-party payment processors. We are not responsible for processing errors or payment disputes.

    Chargebacks

    Initiating fraudulent chargebacks or payment disputes after services have been delivered may result in termination of services and restriction from future bookings.

    6. User Responsibilities & Prohibited Actions

    By using our services, you agree to:

    • Provide accurate and complete information.

    • Not misuse, copy, or redistribute any content from our Site.

    • Comply with all applicable laws and regulations.

    • Not engage in disruptive, harassing, or unlawful behavior in webinars, coaching sessions, or blog interactions.

    7. User-Generated Content

    User-generated content such as comments may be enabled on certain parts of the website. If commenting features are available, users must ensure that their submissions are respectful, lawful, and do not violate the rights of others.

    Testimonials:

    • Testimonials may be posted at our discretion.

    • We may offer a discount or perk to select clients in exchange for a testimonial, but we are not obligated to post all testimonials submitted.

    • Comments and reviews may occur on external social media platforms, but we do not host them directly on our website.

    8. Intellectual Property Rights

    All content, materials, and branding on this website (including logos, text, images, and course materials) are the property of Dr. Tammy Pao. Unauthorized use, reproduction, or distribution is strictly prohibited.

    Digital products, downloadable materials, and educational resources provided through this website are licensed for personal use only. Redistribution, resale, sharing, or commercial use of these materials without written permission is prohibited.

    9. Limitation of Liability

    • The information provided on this website is for educational and informational purposes only.

    • We do not guarantee career outcomes, job placement, or specific results from using our services.

    • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or our services.

    • We do not guarantee uninterrupted service, error-free access, or accuracy of the information presented on this website.

    Health & Wellness Disclaimer

    • Our coaching and career guidance may discuss mindset, well-being, and self-improvement, but we do not provide medical, psychological, or health-related advice.

    • Users should consult with a licensed medical or mental health professional for any health concerns.

    • Reliance on any wellness-related information provided on this Site is at your own risk.

    Career & Financial Decision Waiver

    • Users are responsible for their own career, business, and financial decisions.

    • We do not guarantee job placement, financial success, or specific career outcomes.

    • External factors beyond our control (e.g., job market conditions, employer preferences) may impact results.

    • Users should conduct independent research and seek professional advice when making significant career or financial decisions.

    Third-Party Platform Availability

    Our services may rely on third-party platforms and providers including Squarespace, OnceHub, Brevo, PayPal, and Stripe. We are not responsible for interruptions, errors, outages, or service disruptions caused by these third-party platforms or by circumstances beyond our reasonable control.

    No Professional Relationship

    Use of this website, participation in webinars, or purchase of services does not establish any formal professional, counseling, therapeutic, or advisory relationship beyond the specific educational or coaching services purchased.

    No Guarantee of Results

    We do not guarantee any specific academic, career, employment, or financial outcomes from the use of our services, guidance, educational materials, or coaching programs. Individual outcomes depend on many factors including personal effort, qualifications, market conditions, and other external circumstances beyond our control.

    10. Dispute Resolution

    For sole proprietors in California, best practices for dispute resolution include:

    • Informal Resolution First: Users agree to first attempt to resolve any dispute informally by contacting us at drtammy@drtammypao.com.

    • Mediation (Optional Step): If a resolution is not reached, the parties may agree to mediation before proceeding with legal action.

    • Jurisdiction & Governing Law: Any disputes shall be governed by the laws of California, and legal claims shall be filed in Los Angeles County, CA.

    • No Class Actions: Users agree to resolve disputes individually and waive any right to participate in a class-action lawsuit.

    11. Termination of Services

    We reserve the right to terminate or refuse service to anyone for violations of these Terms, misuse of services, or unlawful conduct.

    12. Changes to These Terms

    We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any modifications.

    13. Contact Information

    For any questions or concerns regarding these Terms, contact us at:

    Email:drtammy@drtammypao.com

    Address: 565 Pier Avenue, Suite 202, Hermosa Beach, CA 90254-9998